Zoho CRM Implementation Consultant

We are looking for the right candidate for the position of Zoho CRM Implementation Consultant for the business solutions division at GoldenLion. The business solutions division is responsible for helping customers implement business process automation solutions to improve process efficiency. These include implementing industry-specific CRM solutions built on the Zoho platform and other process automation solutions.

Eligibility Criteria

• 2 5 years experience as a CRM consultant

• Successful track record of implementing CRM solutions

• Excellent verbal and written communication skills

• Prior experience in Zoho CRM will be an added advantage

Responsibilities

• Interact with customers to understand their business process

• Prepare a solution plan to meet the needs of the customer

• Configure and customize the Zoho suite of applications to map customers business process

• Manage the expectation of the customer to ensure project success

• Conduct personalized user training

• Create walk-through videos