Job Description
Job Summary
CBOSIT Technologies is looking for a Zoho Implementation Specialist to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, youll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget.
Responsibilities
- Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency.
- Lead the implementation charge: From design and development to testing and deployment, youll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition.
- Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience.
- Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client.
- Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget.
Requirements
- Youre a perfect fit if you have been practicing below for 1-3 years:
- Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly.
- Process prowess: Ability to analyse, re-engineer, and optimize business workflows.
- Problem-solving superpower: A knack for identifying and resolving roadblocks, delivering effective solutions.
- Agile mindset: Adaptability and eagerness to learn new technologies.
- Zoho expertise: Deep understanding of Zoho CRM, Zoho Books, Zoho Desk, Zoho People and other core applications.
- Technical chops: Experience with data migration, integrations, and customization.
- Team player spirit: Ability to collaborate effectively in a dynamic environment.
- Tech Prowess Required: A Zoho whiz: Implementing, customising, and managing CRM, Desk, Books, People, Creator and more.
- A scripting master: Writing custom Deluge functions and wielding JavaScript with ease.
- An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas.
- A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle.
Skills
- Zoho CRM
- Zoho Books
- Zoho Desk
- Zoho People
- Deluge scripting
- JavaScript
- Data migration
- Integrations
- Customization