Whatfix

Whatfix

Software as a Service (SaaS)
501-1000 employees

Overview

Whatfix is a digital adoption platform (DAP) that helps businesses improve software adoption and user experience. It provides interactive guides, in-app support, and personalized experiences to help users learn and use software applications effectively. The platform aims to simplify software training, reduce support costs, and increase user engagement.

About Us

- Whatfix is a leading Digital Adoption Platform (DAP) helping organizations improve software and process adoption. - Founded in 2013, it offers a no-code platform for creating interactive, in-app guidance and training materials like tooltips, walkthroughs, and tutorials. - The platform reduces training time, improves onboarding, minimizes support tickets, and boosts software/process adoption rates. - Whatfix features contextual guidance, analytics tracking, robust security, and a SaaS subscription model with various plans. - The company's success is driven by ease of use, a comprehensive feature set, strong customer support, and continuous platform improvement.

Vision

To be the leading digital adoption platform, transforming the way people learn and use software.

Mission

To empower users to effortlessly adopt and master any software application, driving productivity and success for businesses worldwide.

Culture

- Whatfix cultivates a collaborative, innovative, and fast-paced workplace prioritizing learning and growth. - Employees are empowered to take ownership, contributing to company success within a supportive and inclusive environment. - The company values employee feedback and promotes work-life balance. - Whatfix offers various employee benefits and perks.

Headquarters

Bangalore / Bengaluru

Specialties & Industries

Digital Adoption Platform (DAP)User OnboardingSoftware TrainingIn-App GuidanceUser EngagementSoftware AdoptionCustomer SuccessEmployee ProductivityChange ManagementApplication TrainingInteractive WalkthroughsUser Experience (UX)Personalized LearningContextual Help.Information Technology & ServicesProductivity & Collaboration ToolsSoftware ProductB2BProduct Based Company

Open Positions

5 - 10 Years
500,000 - 1,000,000
Pan India
Join a world-class design team as a Senior Visual Designer! Lead marketing campaign design, evolve the visual identity, and ensure brand consistency across all touchpoints. Requires 6+ years of experience, expertise in Adobe Suite & Figma, and a strong portfolio showcasing web, video, and motion graphic design skills
1 Oct, 2025
4 - 9 Years
400,000 - 900,000
Pan India
UX Researcher (Bangalore): Drive user insights for digital adoption products! Lead research, concept testing, and collaborate with cross-functional teams. 3+ years experience, B2B SaaS preferred. Shape product vision & mentor others
1 Oct, 2025
5 - 7 Years
Pan India
Design Lead: Drive DAP experience strategy, mentor designers, and champion user-centered solutions. Requires 5+ years experience, hands-on leadership, and a strong portfolio. Shape the future of digital adoption in a hyper-growth environment
1 Oct, 2025
Pan India
Join Whatfix as a Digital Adoption Consultant! Enhance customer onboarding, drive digital adoption solutions using Whatfix products, and collaborate with global teams. Requires relationship-building skills, understanding of enterprise applications, and a strong learning appetite. Travel required, IT/ITES/Healthcare/BFSI experience preferred
1 Oct, 2025
5 - 7 Years
Pan India
Digital Adoption Specialist: Drive Whatfix product adoption with global customers! Create onboarding journeys, provide solutions, & improve digital adoption. 5+ years experience in content creation/customer success. Competitive benefits
1 Oct, 2025
2 - 7 Years
Pan India
Digital Adoption Specialist: Drive Whatfix product adoption with global clients. Requires 2-7 years' experience in content creation, customer success, or related field. Strong communication, analytical skills, and knowledge of enterprise applications preferred. Enjoy top benefits and growth opportunities
1 Oct, 2025