Voice and Accent Trainer

Position's Overview

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Location: Gurgaon/ Chennai

Shift- Rotational

Job responsibility:

• Deliver monthly Language, Voice and Accent classroom/virtual training, support business through daily call monitoring and floor activity by working closing with the team and business requestors.
• Reporting and tracking training effectiveness.
• Interviewing new hires
• Regular and continuous touch base with floor and trainees to map improvement through coaching, feedback and communication-based projects.

Requirements for this role include:

• Communication Skills: Voice and Accent Training Delivery, Excellent communication skills, Excellent Facilitation/training skills
• Skills: Coaching and Feedback
• Skills: Proficient in MS Excel and MS PPT
• Skills: Content Development Skills: Instructional Design Skills