TTEC
Overview
TTEC Holdings, Inc. (formerly TeleTech) is a global customer experience (CX) technology and services innovator for end-to-end, digital CX solutions. The company designs, builds, and operates omnichannel customer experiences on behalf of global brands. TTEC provides customer engagement, digital transformation, and technology services, helping clients deliver exceptional customer experiences.
About Us
TTEC is a global company focused on delivering exceptional customer experiences and driving digital transformation for its clients. With decades of experience, TTEC combines technology and human touch to create innovative solutions that improve customer satisfaction, loyalty, and business outcomes. They serve a wide range of industries, including healthcare, financial services, technology, and telecommunications.
Vision
TTEC's vision is to be the leading provider of technology-enabled customer experience solutions, empowering businesses to connect with their customers in meaningful and impactful ways.
Mission
While a specific, publicly stated mission statement can fluctuate, TTEC's consistent mission revolves around delivering exceptional customer experiences and driving business outcomes through technology and human interaction.
Culture
TTEC's culture emphasizes innovation, collaboration, and customer-centricity. They foster an environment where employees are empowered to deliver exceptional results and are committed to creating positive customer experiences. They also prioritize diversity, inclusion, and employee development.
Headquarters
Greenwood Village, Colorado