Training Lead

• Handle End-to-End Training lifecycle.
  
• Ensure high quality in Training delivery, learning solutions, and programs.
  
• Training design - The training lead is responsible for planning the structure of training programs, designing the underlying content instructional frameworks, and deploying a variety of tools techniques to drive an effective understanding of the topics being delivered.
  
• Training effectiveness outcomes - training lead should drive training outcomes in line with business requirements. Training health should be continually evaluated by measuring outcomes at different times post-training. Counselling sessions need to be undertaken for trainees lacking in performance or confidence.
  
• Support the planning, designing, scheduling, and coordination of training initiatives.
  
• Assign, delegate, track, and perform critical project tasks from inception to completion.
  
• Partner with key stakeholders to identify training needs.
  
• Responsible for developing a comprehensive strategy, ongoing operations execution of Learning objectives
  
• Provide feedback on learning objectives and content outlines, as needed.
  
• Improve training efficacy by driving the implementation of training interventions in various programs.
  
• Monitor and evaluate the training program's effectiveness, success and down-stream-impact periodically
  
• Have a passion for supporting our employeescareer development goals
  
• Design and Develop evaluation programs that analyze critical performance behaviours and metrics.
  
• Partner with Capacity Planning, Operations, and Quality Management to design and deliver operational excellence in all aspects of training delivery including planning, training performance, and post-training productivity.
  
• Communicating the training feedback, results, and strategy to a broad audience, including Sr. Leadership and cross-functional stakeholders.
  

Requirements

• Should have experience in preparing effective Training Content/Module
  
• Should have excellent communication skills (written + verbal)
  
• Should have analytical ability and ability to understand the business impact, impact on Capacity Planning, PL, Budgets, and the Learning Curve ROI
  
• Should have 5+ experience in leading a training team and have experience in the End-to-End Training Process
  
• Should have worked on Training and LMS tools to create audio-visual training content.
  
• Should have worked on various training methodologies and have knowledge of Instructional Designing.
  
• Should be proficient in using MS Excel.
  
• Candidate has handled End-to-End training activities for the US Mortgage industry or Saas Company or Loan processing companies will be preferred.

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