TeleVox Healthcare
Overview
TeleVox Healthcare, a part of the Health Division of West Corporation, provides automated patient engagement solutions to healthcare organizations. They offer a platform that facilitates communication between providers and patients, automating appointment reminders, pre-operative instructions, post-discharge follow-up, and other key interactions. The company aims to improve patient outcomes, reduce no-show rates, and streamline administrative processes for healthcare providers.
About Us
TeleVox Healthcare is dedicated to helping healthcare organizations enhance patient engagement and improve the overall patient experience. With a focus on leveraging technology to automate communication workflows, TeleVox enables providers to connect with patients more effectively and efficiently. Their solutions are designed to support various aspects of the patient journey, from initial appointment scheduling to ongoing care management.
Vision
To be the leading provider of automated patient engagement solutions, transforming the way healthcare organizations connect with and care for their patients.
Mission
To improve patient engagement and healthcare outcomes through innovative communication solutions.
Culture
TeleVox Healthcare likely fosters a culture focused on innovation, customer service, and improving healthcare outcomes. As part of West Corporation (now Intrado), they likely emphasize teamwork, collaboration, and a commitment to providing reliable and effective communication solutions to their clients.
Headquarters
Omaha, Nebraska