Technical Program Manager

Job Summary

We are seeking a highly motivated and experienced Technical Program Manager to drive the delivery of various tasks by interfacing with product, operations, and engineering teams. The ideal candidate will have 5-9 years of experience managing large, complex, cross-functional technical programs, with at least 2+ years as an SDE/Developer or Development Project/Program Manager. This role requires strong analytical thinking, excellent communication skills, and a proven ability to influence others.

About the Company

According to RedSeer Report, Delhivery is India's largest and fastest-growing fully-integrated logistics services player by revenue as of Fiscal 2021. With its nationwide network covering over 17,000 pin codes, the company provides a full suite of logistics services such as express parcel transportation, PTL, and TL freight, cross-border, supply chain, and technology services. Delhivery has successfully fulfilled over 1 billion shipments since inception and today works with over 21,000 customers, including large & small e-commerce participants, SMEs, and other enterprises & brands. For more information about Delhivery, please visit www.delhivery.com.

Vision

We aim to build the operating system for commerce, through a combination of world-class infrastructure, logistics operations of the highest quality, and cutting-edge engineering and technology capabilities.

Team

Delhivery was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati and is now 66,000+ people strong.

Key Responsibilities

• Interface with all teams like product, operation, other engineering teams, engineering managers, tech leads, gather requirements and coordinate within your assigned team of tech lead, engineering manager and developers to drive delivery of various tasks. Drive evaluation of technical solutions and recommend the best solution to meet business requirements.
• Gather requirements from business development teams, product owners and other TPM followed by detail scoping and sprint planning (including but not limited to capacity planning, help in resource allocation per task, effort estimation, organizing demos, preparing release plans, capturing details related to releases and measuring effectiveness of new releases).
• Manage, prioritize, build solutions for all technical issues, decide what all to be taken up in a sprint and maintain a healthy backlog. Track progress towards goals and enable visibility of statuses to product, business development and technical leadership teams.
• Be a guardian of world-class customer experience; continually raise the bar on functionality, flow, scalability, usability, and simplicity.
• Provide analysis and recommendation of trade-offs to ship product without compromising customer experience and minimize business risks.

Requirements

• Bachelor's degree in Computer Science, Engineering or equivalent
• 5-9 years managing large, complex, cross-functional technical programs
• 2+ years as either a SDE/Developer or a Development Project/Program Manager
• Experience in understanding distributed systems and designing large scale web applications
• Experience working across time zones with remote teams and external partners
• Well versed in agile/iterative development methodologies
• Sound business judgment, proven ability to influence others, and strong analytical thinking skills
• Strong oral and written communication skills
• Ability to think clearly, analyse quantitatively, problem-solve, scope technical requirements and prioritize
• Total experience required is 5-9yrs

Preferred Qualifications

• Master's Degree in Computer Science, Engineering or equivalent
• Advanced Excel, Visio, MS Project
• Scrum master and PMP Certification