Technical Lead

• Understand the requirement, Design & Develope/customize the appliaction.
• Install, configure and support VAS applications such as CRBT, VMS, MCA, Call Signature, Beep-call and other similar telecom platforms.
• Troubleshoot application issues in Linux-based environments and perform root cause analysis.
• Work on HTTP/S APIs, REST integrations, and telecom signalling protocols exposure is a plus.
• Debug application logs, identify performance bottlenecks and resolve service failures.
• Manage production releases, version upgrades, and platform rollout.
• Write and optimize SQL queries; manage MySQL/Oracle DB objects (tables, procedures, triggers).
• Coordinate with telecom operators, internal stakeholders, and cross-functional teams.
• Work closely with Product and GCS teams for enhancement or defect support.
• Maintain system documentation, SOPs, and change management records.
• Provide 24 7 on-call support on rotation for critical issues (if needed).

• Strong knowledge of Java , C/C++ application development, debugging & log analysis.
• Hands-on experience with Linux / Shell scripting .
• Experience working with MySQL / Oracle Database (queries, joins, indexing, procedures).
• Good understanding of HTTP, REST APIs, JSON, XML .
• Knowledge of Tomcat / JBoss / Weblogic / Webservers .
• Understanding of networking basics (TCP/IP, firewalls, routing).
• Exposure to telecom protocols ( SMPP, SIP, RTP, Diameter ) will be an added advantage.
• Knowledge of cloud environments (AWS, VM, Docker, Kubernetes) will be beneficial.

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