Experience
4 - 7 yrs
Job Location
Not specified
Vacancy
1
Designation
Technical Business Analyst
Job Type
ONSITE
Job Description
Position Overview:
We are looking for a proactive, detail-oriented, and strategic Business Analyst (BA) to drive the success of high-impact digital projects. In this role, you won't just act as a liaison - you'll own the business side of the project , from requirement gathering and stakeholder alignment to ensuring successful delivery in collaboration with technical and product teams.
As a BA, you will be expected to take initiative, drive clarity, and maintain control over workflows and expectations . You will work closely with TPMs, Solution Architects, Developers, and Clients to ensure that business objectives are delivered with precision, traceability, and measurable success.
Key Responsibilities: Project Leadership, Ownership, Stakeholder Engagement - Take end-to-end ownership of the business roadmap, aligning goals, scope, and delivery timelines.
- Drive clarity, pace, and coordination across technical, QA, and stakeholder teams.
- Ensure the business case is clearly defined, tracked, and delivered as committed.
- Serve as the single point of contact for business requirement discussions and follow-ups.
- Understand client business models, workflows, and objectives to propose efficient and scalable solutions.
- Conduct stakeholder interviews, workshops, and discovery sessions to extract well-defined and validated requirements.
- Prepare and maintain high-quality documentation including Business Requirement Documents (BRDs), Functional Specifications, Use Cases, Acceptance Criteria, and Change Logs -ensuring each document is accurate, complete, and version-controlled.
- Structure documentation to anticipate edge cases, dependencies, and exception flows- with an unwavering focus on detail, consistency, and traceability.
- Maintain requirement traceability throughout the development lifecycle and ensure updates are promptly reflected across all artifacts.
- Translate business requirements into clear, logical workflows and data models.
- Support wireframes and prototypes using tools like Figma, Miro, or Balsamiq.
- Coordinate with QA teams to ensure coverage of all business scenarios during testing.
- Partner with TPMs to monitor milestones, dependencies, and blockers across teams.
- Define and track success metrics, KPIs, and SLA adherence for every major initiative.
- Participate in sprint planning, backlog grooming, stand-ups, and retrospectives to ensure business continuity and progress tracking.
- Ensure alignment of requirements across teams and maintain traceability across artifacts.
- Strong command over documentation standards, with meticulous attention to detail in structuring flows, edge cases, and change logs.
- Ability to anticipate gaps and proactively structure requirement clarity to reduce downstream issues.
- Ability to break down complex business scenarios into logical, actionable solutions.
- Skilled in process modelling, impact analysis, root cause identification, and workflow optimization.
- Familiarity with API flows, databases, data modelling, and non-functional requirements.
- Understanding of Agile development, MVP strategy, and release planning in SDLC environments.
- Proficiency in JIRA, Confluence, Excel, and tools for visual process representation.
- Clear, concise communication with both business and technical stakeholders.
- Ability to influence without authority and drive consensus across conflicting priorities.
- High emotional intelligence and an ownership mindset to lead delivery through collaboration.
- Bachelor's or Master's degree in Business Administration, Information Systems, Engineering, or a related field.
- 4-7 years of experience in a Business Analyst role, preferably within tech, digital, or product-led environments.
- Demonstrated ability to own, lead, and drive business objectives across cross-functional delivery teams.
- A strong sense of structure, urgency, and ownership, coupled with curiosity and a growth mindset.
This isn't just another Business Analyst role; it's an opportunity to be at the forefront of building a world-class engagement platform that's transforming how brands connect with their ecosystem. You'll work alongside passionate professionals, contribute to real-world solutions, and help shape a product that's already making an impact across industries.
If you have a sharp eye for detail, a deep understanding of business and technology, and a desire to lead with clarity and purpose, we'd love to have you on board. Join us on this journey of building, scaling, and innovating one meaningful engagement at a time.
Good to Have - Experience working with Loyalty Programs, CRM systems, or Campaign Management Platforms
- Exposure to microservices architecture and cloud platforms like AWS or GCP
- Hands-on experience with SQL or data query tools for business validation and troubleshooting
- Familiarity with automation tools, AI-driven analytics, or predictive modeling concepts
- Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Agile methodologies (e.g., CSM, SAFe)
- Experience using Figma, Miro, or Balsamiq to support UI/UX discussions and mockups
- Understanding of data privacy, security compliance, and performance optimization
- Prior experience in fast-paced startup or SaaS product environments
- Ability to create quick executive dashboards or reporting views using tools like Power BI, Tableau, or Google Data Studio
- Working knowledge of API testing tools like Postman or Swagger for validation and coordination with dev teams