SurveySparrow

SurveySparrow

SaaS
201-500 employees

Overview

SurveySparrow is an end-to-end experience management platform that helps businesses create engaging surveys, manage customer feedback, and improve overall customer experience. They offer solutions for customer satisfaction (CSAT), Net Promoter Score (NPS), employee engagement, and 360-degree assessments. Their platform is known for its conversational surveys, automation capabilities, and integrations with other business tools.

About Us

SurveySparrow provides a platform focused on enhancing customer and employee experiences. They emphasize data-driven insights and aim to empower organizations to make informed decisions based on feedback. They are known for their commitment to innovation and user-friendly design.

Vision

To be the leading experience management platform, transforming how businesses understand and engage with their stakeholders.

Mission

To empower businesses with the tools and insights they need to create exceptional experiences for their customers and employees.

Culture

SurveySparrow fosters a culture of innovation, collaboration, and customer-centricity. They value employee growth and encourage a positive and supportive work environment. They emphasize data-driven decision-making and continuous improvement.

Headquarters

Palo Alto, California

Specialties & Industries

Customer Experience (CX)Employee Experience (EX)Survey SoftwareFeedback ManagementNet Promoter Score (NPS)Customer Satisfaction (CSAT)360 AssessmentsConversational SurveysData AnalyticsAutomationExperience Management.Software DevelopmentMarTechB2BProduct Based CompanyAutomation