Experience
Up to 1 yrs
Job Location
Hyderabad, India
Vacancy
1
Designation
L2 Support Engineer
Job Type
ONSITE
Job Description
Job Responsibilities:
- Attend and acknowledge each customer call/mail
- Responsible to create and manage Karix build products and services
- Have knowledge in any customer facing CRM/Ticketing tool
- Have knowledge is raising ticket through JIRA tool
- Having in depth knowledge in MySQL DB and preparing complex queries
- Having basic level knowledge in Linux related to commands.