Job Description
Role & responsibilities
* Sales Ownership: Should be accountable for overall store sales and have a clear strategy to drive revenue and achieve monthly targets.
* Team Management: Build, train, motivate, and manage the store team to deliver strong sales and customer experience.
* Customer Experience: Ensure excellent customer service and maintain high standards of customer interaction and engagement.
* Store Operations: Should be well-versed in day-to-day store operations, including opening/closing, billing, cash handling, SOP adherence, and compliance.
* Inventory Management: Strong understanding of inventory receiving, stock accuracy, replenishment, cycle counts, shrinkage control, and stock availability.
* Visual Merchandising: Ensure the store is well-maintained, products are displayed effectively, and merchandising is aligned with brand guidelines.
* Sales Analytics: Track daily sales, AOV, conversion, footfall, UPT, and other key metrics, and take corrective actions to improve performance.
* Communication: Excellent communication skills and good command of English. (Very important)
* Ownership & Leadership: Should be highly proactive, target-oriented, and capable of independently managing the store as a business owner.
Key KPIs: Revenue, AOV, Conversion Rate, UPT,, Inventory Accuracy, Shrinkage, Customer Satisfaction, and Team Productivity.