Experience
Up to 2 yrs
Salary (CTC)
₹50k - ₹2.5L
Job Location
Chennai, India
Vacancy
50
Designation
Service Desk Engineer
Job Type
Not specified
Job Description
Roles and Responsibilities
- Provide technical support to customers through various channels such as email, chat, and desktop support.
- Troubleshoot and resolve customer issues related to software applications, hardware devices, and network connectivity.
- Manage ticketing system to track and prioritize customer requests.
- Collaborate with other teams to escalate complex issues that require further assistance.
- Maintain accurate records of customer interactions and resolutions.
Preferred Candidates
- 2025, 2026 passed out
- No active Backlogs
Walk in
Eminence HR Solutions
Mount View Building,
No. 64, Ground Floor, Little Mount, Guindy
Chennai
Contact
Dhenika : 9342754981