Showing 6 Service Desk Analyst Jobs in Noida
Role & responsibilities Profile: Service Desk Position: Analyst Trainee Job Location: Noida . Eligibility Criteria: Should be a (2023/2024/2025/2026 - B. Tech/ BCA (Computers)/ B. Sc (Mathematics / Computers) graduates Minimum 55% throughout the academics. B-Tech (CSE/ IT/ ECE / EEE / Civil / Mechan
Key Responsibilities Act as the first point of contact for user-reported technical issues. Record and track interactions in the ticketing system (calls, emails, chats). Perform first-level troubleshooting using available resources before escalation. Escalate issues beyond scope to Level 2 support wi
Responsibilities Attend to support cases via phone, email or online web tools Collect information from users to understand and resolve problems remotely Analyze and categorize incidents to diagnose and resolve them to the best of their ability, and redirect support cases to the right support staff/r
Frequently asked questions
What are the top industries in Noida hiring for service desk analyst jobs?
Service desk analyst roles in Noida span a range of industries. The sectors with the most openings include IT Services & Consulting, reflecting steady demand for service desk analyst professionals in Noida.