Showing 2 Service Desk Analyst Jobs in Chennai
Key Responsibilities* Receive, log, and manage Service Requests from client users using ServiceNow or the approved ITSM tool. Fulfil service requests by strictly following approved SOPs, workflows, and knowledge articles. Ensure accurate documentation of all request activities, updates, approvals, a
Serve as the first point of contact for customers seeking technical assistance at walkup support locations, over the phone, remote connection software, chat, and email Flexible, able to multitask, and prioritize reported issues Provide a high level of customer service to users seeking problem resolu
Frequently asked questions
Which companies have service desk analyst job vacancies in Chennai?
Several companies are actively hiring for service desk analyst roles in Chennai, including Cognizant and Tata Consultancy Services. Exploring these employers is a good starting point for your service desk analyst job search in Chennai.
What is the salary range for service desk analyst jobs in Chennai?
The salary range for service desk analyst jobs in Chennai is subject to variation based on factors such as the candidate's experience, qualifications, and the specific employer's policies. However, within the ₹350,000+ range, there are 2 service desk analyst openings available in Chennai.
What are the top industries in Chennai hiring for service desk analyst jobs?
Service desk analyst roles in Chennai span a range of industries. The sectors with the most openings include IT Services & Consulting, reflecting steady demand for service desk analyst professionals in Chennai.