Job Description
Senior Merchandiser – Apparel Manufacturing (Men’s Bottomwear)
Location: Mumbai, Maharashtra
Department: Merchandising
Employment Type: Full-time
Reports To: Director / Business Head
Key Responsibilities
Buyer & Customer Management
* Act as the primary point of contact for assigned buyers.
* Manage customer enquiries, quotations, order confirmations, and approvals.
* Build long-term buyer relationships through proactive communication.
* Ensure timely updates on production status and shipment schedules.
Order Management
* Handle the complete order lifecycle from purchase order to shipment.
* Prepare and maintain Time & Action (T&A) calendars.
* Monitor milestones and proactively resolve delays.
* Coordinate order execution across departments.
Sampling & Product Development
* Coordinate development, fit, PP, size-set, TOP, and shipment samples.
* Follow up on buyer comments and ensure timely approvals.
* Work closely with design and production teams during product development.
Fabric, Trim & Vendor Coordination
* Coordinate fabric and trim sourcing and follow-up.
* Track supplier commitments and ensure on-time deliveries.
* Develop and maintain strong vendor relationships.
* Resolve material shortages and supplier issues.
Production Coordination
* Liaise daily with production teams and external manufacturing units.
* Monitor production progress against plan.
* Escalate delays and implement recovery plans.
* Support capacity planning and production scheduling.
Quality Coordination
* Work closely with QA/QC teams to ensure quality compliance.
* Coordinate inspections and approval processes.
* Drive corrective actions for quality issues.
Documentation & Reporting
* Prepare BOMs, purchase orders, production reports, and MIS.
* Maintain accurate ERP records.
* Generate daily, weekly, and monthly reports.
* Ensure documentation accuracy and completeness.
Shipment & Dispatch
* Coordinate dispatch planning and shipment documentation.
* Ensure on-time deliveries as per buyer commitments.
* Work with logistics partners to resolve shipment issues.
Continuous Improvement
* Identify opportunities to improve merchandising processes.
* Support SOP implementation and process standardization.
* Contribute to operational efficiency and cost optimization initiatives.
Technical Skills
* Apparel Merchandising
* Buyer Communication
* Vendor Management
* Production Coordination
* Order Management
* Product Development
* T&A Calendar Management
* Critical Path Management
* Garment Construction
* Fabric & Trim Knowledge
* BOM Preparation
* Costing
* Production Planning
* Capacity Planning
* Quality Coordination
* Shipment Coordination
* ERP Systems (PGSOL experience preferred)
* Advanced Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP)
* Google Sheets
* MIS Reporting
Core Competencies
* Excellent communication skills
* Strong negotiation ability
* Ownership mindset
* High attention to detail
* Problem-solving capability
* Time management
* Multi-tasking
* Analytical thinking
* Leadership and team coordination
* Customer-centric approach
* Accountability
* Ability to work under pressure
Key Performance Indicators (KPIs)
* On-time order execution
* T&A adherence
* Buyer satisfaction
* On-time sample approvals
* Vendor performance
* Production follow-up efficiency
* Documentation accuracy
* ERP data accuracy
* Order delay reduction
* Quality issue resolution
* Shipment adherence
* Cross-functional coordination