Job Description
Title Customer Sales Associate
No of Opening : 1
Reporting to Store Manager
Skip Level Area Sales Manager
ABOUT THE ROLE:
A CSA at Specsmakers acts as an important link between strategy and execution. He/she drives the all assigned metrics of Store Sales, Conversions, Customer satisfaction etc.
RESPONSIBILITIES:
Assisting the customers in selecting eyeglasses and sunglasses
Working along with the team members and the store manager in following the store SOPs
Ensuring customer queries are handled and escalated and solved at the store level.
Performing follow-up calls with customers on feedback and ensuring a higher NPS for the store.
Team up with co-workers to ensure proper customer service.
Follow-up on customer enquiries every day and make sure marketing SMS blasts are sent as per management direction.
The candidate must be Graduate with pleasant personality and good communication skills, Must be fluent in English.
Ensure high levels of customer satisfaction through excellent sales service.
Greeting customers and find out the needs.
Job Benefits & Perks & Sales incentives
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.