Revenue Manager / Assistant Revenue Manager

PURPOSE

This job description outlines the key responsibilities in driving top-line growth through strategic pricing, inventory control, demand forecasting, and business intelligence. The role focuses on maximizing revenue across rooms, MICE, F&B, and ancillary revenue streams by aligning pricing strategies with market demand, competitor analysis, and sales performance. It involves working closely with Sales, Marketing, and Operations to support data-driven decisions that enhance profitability while maintaining the property s brand positioning and service excellence.

Reports to: Director of Sales & Marketing

Interacts with:

• External OTAs, distribution platforms, corporate travel agents, auditing partners, revenue consultants
• Internal Functional Heads, Sales, Marketing, Reservations, Front Office, Finance, IT, and Hotel Operations teams

Inventory & Pricing Strategy:

• Monitor booking pace, pick-up trends and analyze hotel revenue performance to develop dynamic pricing strategies across room types and segments.
• Manage room authorizations including rates, restrictions and release of block space to optimize revenue from both transient and group segments.
• Oversee function space inventory, ensuring effective allocation in alignment with revenue goals.
• Collaborate with sales and finance teams to ensure revenue recognition is accurate and aligned with the hotels financial goals.

Revenue Strategy Implementation

• Build and embed sales and pricing strategies in property systems, collaborating closely with reservations, sales, and revenue operations.
• Implement segment-specific tactical offers, stay controls, and rate fences in collaboration with Sales and Marketing.
• Monitor booking windows and adjust strategies based on fluctuating market conditions.
  Initiate, execute, and evaluate pricing experiments and revenue tests to capture demand and boost RevPAR.
• Weekly revenue strategy meetings to assess business mix, forecast accuracy, and market demand.

Analytics, Forecasting & Reporting

• Compile, analyze, and monitor sales performance against forecasts and targets.
• Prepare comprehensive rolling forecasts for rooms by segment, channel and DOW, covering short-term, quarterly and long-term planning as well as budget projections.
• Drive RevPAR and Total Revenue optimization by maximizing average rates and occupancy balance.
  Generate reports highlighting revenue opportunities, demand patterns and strategic insights for stakeholders.
• Support the annual budget process with data-driven projections and scenario-based planning.
• Monitor channel performance, rate parity, and cost of distribution across all systems.

Applied Learning

• Stay abreast of market intelligence, competitor pricing, and distribution trends.
• Champion revenue-focused learning by conducting cross-functional training on forecasting, BAR strategies, and channel management.
• Evaluate system tools (PMS) for optimization opportunities and participate in system upgrades or audits.
• Leverage business intelligence dashboards and market reports (e.g., STR, RateGain) to inform strategic decisions.

Leadership

• Drive a revenue culture across departments by aligning stakeholders with business goals.
• Lead weekly strategy and forecast meetings with key department heads.
• Represent the commercial interest of the hotel in corporate budget meetings and brand reviews.
• Influence and collaborate with Sales and Marketing teams to align efforts with forecasted demand.

People Management

• Mentor and guide revenue and reservations team members by providing structured learning and regular performance feedback.
• Coordinate with HR and Learning & Development to upskill team members in data interpretation and system usage.
• Establish a shared vision for performance, innovation, and accountability within the commercial team.

Compliance & Risk Management

• Ensure compliance with brand guidelines, pricing parity, and inventory controls.
• Monitor booking trends and flag potential rate leakage, duplicate entries, or revenue loss.
• Maintain system integrity across PMS and other channels.
• Liaise with finance on rate audits, reconciliations, and monthly revenue reporting.

Occupational Health & Safety Responsibilities

• Promote a culture of accuracy, accountability, and risk mitigation in all data handling.
• Ensure compliance with GDPR/data privacy norms for guest, booking, and revenue data.
• Maintain audit logs of manual overrides, closed-out periods, and exception pricing.
• Coordinate with IT and operations on system security protocols and software reliability

JOB REQUIREMENTS

• Degree/Diploma from an accredited university in Hotel Management, Finance, Business Administration, or related fields. Specialized certifications in Revenue Management, Data Analytics, or Distribution Systems

WORK EXPERIENCE

• Minimum 5 years or more experience in hospitality, preferably with luxury hospitality