Reputation.com

Reputation.com

MarTech
501-1000 employees

Overview

Reputation (formerly Reputation.com) is a global leader in Reputation Experience Management (RXM). The company provides a cloud-based platform that helps businesses manage and improve their online reputation, gather customer feedback, and improve operational processes. Reputation's platform integrates various data sources, including online reviews, social media mentions, surveys, and business listings, to provide a comprehensive view of a company's reputation.

About Us

Reputation pioneered the online reputation management category and continues to innovate in the broader field of customer experience. The company's platform is used by businesses of all sizes across various industries, including healthcare, automotive, retail, and hospitality. Reputation helps businesses understand how they are perceived online, identify areas for improvement, and engage with customers to build stronger relationships and drive revenue.

Vision

Reputation's vision is to be the leading provider of Reputation Experience Management (RXM) solutions, empowering businesses to create exceptional customer experiences that drive growth and success.

Mission

Reputation's mission is to help businesses understand and improve their reputation so they can attract and retain customers, build trust, and achieve their business goals.

Culture

Reputation fosters a culture of innovation, collaboration, and customer focus. The company values employees who are passionate about helping businesses improve their reputation and deliver outstanding customer experiences. Reputation is committed to creating a diverse and inclusive workplace where all employees can thrive.

Headquarters

San Ramon, California

Specialties & Industries

Reputation Experience Management (RXM)Online Reputation Management (ORM)Customer Feedback ManagementReview ManagementSocial Media MonitoringBusiness Listings ManagementSurvey ManagementCompetitive BenchmarkingData AnalyticsCustomer Experience (CX)Voice of the Customer (VoC)Software DevelopmentSaaSB2BEnterprise SoftwareData Analytics