Receptionist/ Hotel Clerk/ Front Office Assistant

We are looking for a highly skilled and experienced Receptionist to join our team at JUHU BEACH RESORTS LIMITED. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.

Roles and Responsibility

• Manage the front office, handle guest inquiries, and resolve issues professionally.
• Provide exceptional customer service by responding promptly to guests' needs and concerns.
• Maintain accurate records of hotel transactions, including room assignments and guest information.
• Coordinate with other departments to ensure seamless operations and high-quality service delivery.
• Handle phone calls, emails, and walk-ins efficiently and courteously.
• Ensure the reception area is clean, organized, and welcoming to guests.

Job Requirements

• Proven experience in a similar role, preferably in a hotel or resort setting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong attention to detail and organizational skills.
• Familiarity with hotel management systems and software.
• Ability to maintain confidentiality and handle sensitive information with discretion.

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