Qdigi Regional Service Manager

Job Title Department Job Summary Responsibilities

• Build excellent relationships with the SCs.
• Worked with Service Centers to improve Service, quality and efficiency - this involves continuous reviewing and managing performance of the Service Centers.
• Handle and close escalations efficiently.
• Good knowledge of Extended Warranty business
• Sound technical knowledge of consumer durables / HA products
• Good market network

Desired Candidate Profile

• Ability to effectively handle a team
• Exceptional problem solving, interpersonal and analysis skills combined with the ability to synthesize and effectively communicate findings to all levels throughout the organization
• A Start-up mentality and ability to thrive in a fast-paced learning environment.

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