Job Description
Google Voice Process Customer Support
Role: Customer Support Executive International Voice Process
Process: Google Voice Process
Experience: 13 Years
Location: Gurgaon/ Noida
Shift: Rotational / US Shifts
Work Mode: Work from Office
Key Responsibilities
- Handle inbound customer calls and resolve queries professionally.
- Provide accurate information and effective solutions.
- Maintain excellent customer experience and service quality.
- Follow process guidelines, SOPs and compliance requirements.
- Document customer interactions and update relevant systems.
- Meet quality, productivity and customer satisfaction targets.
Requirements
- Graduate in any discipline.
- Excellent verbal and written English communication.
- Good listening, problem-solving and customer-handling skills.
- Prior experience in International Voice / Customer Support preferred.
- Comfortable working in rotational/US shifts.
Interested candidates can share their resume at Whatsapp: 9871530393 or shweta.gupta@sspearhead.com
To proceed with your application, kindly share the following details in the format below:
Date:
Name:
Email ID:
Contact Number:
Highest Qualification:
University Name:
Current or Last Organization:
Current Location:
Total Years of Experience:
Relevant Experience in International Voice:
Notice Period with LAST WORKING DAY( if working or Non Working):
Current CTC:
Expected CTC:
Please ensure all the details are accurate and complete so we can process your profile.
Warm Regards
SHWETA GUPTA || Senior Recruitment Specialist
Spearhead Professional Services
LinkedIn Profile: shwetagupta1810