Operations Manager

Bergamont Hotels is looking for Operations Manager to join our team

Roles and Responsibility

• Oversee daily hotel operations to ensure seamless guest experiences.
• Develop and implement strategies to enhance operational efficiency and customer satisfaction.
• Manage budgets, forecasts, and financial reports to optimize hotel performance.
• Supervise staff, including training, scheduling, and performance evaluations.
• Coordinate with various departments to maintain high service quality standards.
• Implement health and safety protocols to ensure compliance with regulatory requirements.

Job Requirements

• Proven experience in hotel management or a related field.
• Strong knowledge of hospitality operations, including front desk, housekeeping, and food and beverage services.
• Excellent communication, problem-solving, and leadership skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Familiarity with point-of-sale systems and other hotel management software.
• Strong analytical and decision-making skills to drive business growth.

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