NICE Ltd.

Information Technology & Services

10,000+ employees

Overview

NICE Ltd. is an Israeli multinational software company that provides cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE's solutions are used in customer service, financial crime and compliance, and public safety. The company's offerings include customer experience analytics, workforce management, robotic process automation, and fraud prevention.

Vision

To be the global leader in AI-powered platforms that enable organizations to create exceptional customer and employee experiences.

Mission

To empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data, ultimately improving customer experiences, financial crime detection, and public safety.

Headquarters

Pune

Specialties & Industries

Customer Experience (CX)CloudAnalyticsArtificial Intelligence (AI)Workforce Management (WFM)Robotic Process Automation (RPA)Fraud PreventionFinancial Crime ComplianceContact Center SolutionsInteraction AnalyticsVoice of the Customer (VoC)Customer Journey OptimizationPublic SafetySoftware DevelopmentArtificial Intelligence & Machine Learning (AI/ML)Cloud ComputingCustomer Relationship Management (CRM)CybersecurityData Analytics & Business IntelligenceSaaSPublic CompanyB2BProduct Based Company

Open Positions

Senior Site Reliability Engineer

NICE Ltd.

6 - 8 Years

Pune, India

Join NICE as a Senior Site Reliability Engineer! Ensure system health, build automation, and improve software reliability. Requires 6+ years' experience with Python, Go, or .Net, cloud platforms (AWS), CI/CD, and Kubernetes. Enjoy NICE-FLEX hybrid work and growth opportunities

1 Oct, 2025

Senior Cloud Operations Engineer (Actimize)

NICE Ltd.

4 - 7 Years

₹500,000 - ₹900,000

Pune, India

AWS SaaS Application Support Engineer: Manage high-availability MS SQL Server, automate with scripting, and support containers (ECS/EKS). Experience with monitoring, Jenkins, Octopus, and web traffic tools needed. Advantage: CI/CD & config management skills

1 Oct, 2025

Cloud Operations Engineer

NICE Ltd.

7 - 11 Years

₹1,000,000 - ₹1,200,000

Pune, India

Azure Cloud Operations Engineer: Manage Azure infrastructure, deployments, and cost optimization. Requires 8+ years of experience, strong Azure skills, PowerShell scripting, and ITIL knowledge. Drive cloud efficiency and incident resolution

1 Oct, 2025