Experience
2 - 6 yrs
Job Location
Kolkata, India
Vacancy
1
Designation
Engineer - Network Operations
Job Type
ONSITE
Job Description
- Network Troubleshooting and Issue Resolution: Investigate and resolve complex network issues escalated from Level 1 and Level 2 support teams. Use advanced diagnostic tools and techniques to analyse network faults, identify causes, and implement solutions.
- Network Performance Monitoring: monitor network health, performance, and availability across multiple sites, ensuring uptime and performance standards are met. Resolve potential performance bottlenecks.
- Network Optimization: Evaluate network performance data and implement optimization strategies to improve network reliability, speed, and security.
- Configuration and Installation: Assist with the configuration, deployment, and integration of networking hardware (routers, switches, wireless, firewalls) and software, ensuring adherence to best practices and company policies.
- Documentation: Maintain accurate and detailed documentation for network configurations, system architecture, troubleshooting procedures, and escalations. Update and improve operational manuals.