Experience
7 - 8 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
Manager - CRM
Job Type
ONSITE
Job Description
- Develop and implement effective CRM strategies to enhance customer engagement and retention.
- Manage and analyze customer data to identify trends and areas for improvement.
- Collaborate with cross-functional teams to ensure seamless execution of CRM initiatives.
- Provide exceptional customer service and support through various channels.
- Identify and pursue new business opportunities to drive revenue growth.
- Monitor and report on key performance indicators to measure the success of CRM efforts.