Lightspeed HQ
Overview
Upserve, now part of Lightspeed Commerce, was a restaurant management platform designed to help restaurants streamline operations, improve customer experiences, and increase profitability. Their platform offered features such as point-of-sale (POS) systems, online ordering, inventory management, table management, server performance tracking, and analytics. Upserve aimed to provide restaurants with the tools they needed to make data-driven decisions and optimize their business.
About Us
Upserve was founded to empower restaurateurs through a comprehensive platform combining technology and personalized support, enabling efficient management of all business aspects from order taking to inventory. In December 2020, Lightspeed Commerce acquired Upserve, enhancing its restaurant solutions and expanding market reach by uniting two leading POS providers. This combination offers restaurants a wider range of features and services designed to streamline operations and improve profitability. Upserve's initial focus on customer success and innovative POS solutions complemented Lightspeed's existing capabilities, creating a more robust offering for the restaurant industry. The acquisition allowed Lightspeed to integrate Upserve's specialized features, such as its advanced inventory management and server performance tracking tools, into its broader platform. This integration provides restaurants with a unified system for managing their front-of-house and back-of-house operations, leading to increased efficiency and improved customer experiences. Moreover, the combined expertise of both companies has fostered ongoing innovation, resulting in new features and functionalities that address the evolving needs of modern restaurants. The acquisition has also enabled Lightspeed to offer more tailored solutions to different types of restaurants, from small cafes to large multi-location chains. Ultimately, the acquisition of Upserve by Lightspeed Commerce represents a significant step forward in providing restaurants with the tools and support they need to thrive in a competitive market. The focus remains on empowering restaurateurs with technology that simplifies operations, enhances customer service, and drives business growth.
Vision
To be the leading platform for restaurant management, enabling restaurateurs to create exceptional dining experiences and build profitable businesses.
Mission
To empower restaurants to thrive by providing them with the technology, insights, and support they need to succeed.
Culture
Upserve fostered a culture of innovation, collaboration, and customer focus. They were committed to providing restaurants with the best possible service and support, and they valued teamwork and continuous improvement. As part of Lightspeed, the Upserve team continues to uphold these values, working together to deliver innovative solutions for the restaurant industry.