Level AI

Level AI

Artificial Intelligence
51-200 employees

Overview

Level AI is a company that provides an AI-powered customer service platform. Their platform analyzes customer interactions in real-time to provide agents with coaching and insights, helping them improve performance and customer satisfaction. They focus on improving contact center efficiency and effectiveness through AI.

About Us

Level AI is dedicated to revolutionizing customer service through the power of artificial intelligence. Their platform helps businesses understand customer needs and agent performance, leading to better customer experiences and improved operational efficiency. They are committed to innovation and providing cutting-edge solutions to the customer service industry.

Vision

To be the leading AI platform for customer service, transforming the way businesses interact with their customers.

Mission

To empower businesses to deliver exceptional customer experiences through AI-powered insights and coaching.

Culture

Level AI fosters a culture of innovation, collaboration, and customer focus. They value continuous learning and are committed to creating a supportive and inclusive environment where employees can thrive. They emphasize data-driven decision making and are passionate about using AI to solve real-world problems.

Headquarters

Mountain View, California

Specialties & Industries

Artificial IntelligenceCustomer ServiceContact CenterAgent CoachingReal-time AnalyticsNatural Language ProcessingMachine LearningCustomer Experience (CX)Workforce Optimization.SaaSEnterprise SoftwareCustomer ServiceB2BProduct Based Company