Job Description
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Lead Senior Associate | Guidewire BA | Bengaluru | Engineering as a Service/ Operate
Role Title: Lead Senior Associate | Guidewire BA | Bengaluru
Location: Bangalore, Hybrid (3 days onsite, 2 days remote)
Entity: Deloitte Touche Tohmatsu India LLP
About the Role
As a Senior Business Analyst (Guidewire), you are responsible for translating business needs into highquality, implementable functional requirements for Guidewire initiatives across one or more value streams or business units.
You act as a senior member within Agile teams, ensuring requirements are clear, testable, and aligned to Guidewire product capabilities, while adhering to Zurich standards and functional blueprints.
This role focuses on strong execution, functional depth, and delivery reliability, with growing ownership across run and change.
Key Responsibilities:
1. Functional Analysis & Solution Definition
- Analyse business requirements across Guidewire platforms:
- PolicyCenter
- BillingCenter
- ClaimCenter
- Translate business needs into:
- Epics, features, and user stories
- Clear acceptance criteria and functional rules
- Prefer outofthebox (OOTB) Guidewire capabilities; highlight and justify configuration or customisation needs
- Identify functional gaps, dependencies, and impacts across:
- Underwriting
- Claims
- Billing
- Finance and operations
2. Business Partnership & Requirements Shaping
- Work closely with:
- Product Owners
- Business SMEs
- Delivery leads
- Clarify business objectives, scope, and priorities
- Support impact analysis, assumptions, and tradeoffs
- Contribute input to business cases and solution options
- Ensure requirements align with agreed process models and product standards
3. Backlog Management & Quality Assurance
- Own the quality and readiness of assigned backlog items:
- User stories
- Acceptance criteria
- Nonfunctional requirements
- Ensure stories are:
- Complete
- Unambiguous
- Testable
- Ready for development
- Maintain traceability from business needs to delivered functionality
- Act as the functional point of contact for story clarification during sprints
4. Agile Delivery Support
- Actively participate in:
- Discovery and refinement workshops
- Sprint planning and backlog grooming
- Sprint reviews and demos
- Collaborate closely with:
- Developers
- Quality Engineers
- Integration and release teams
- Support testing activities including:
- Functional validation
- Integration testing
- UAT support
5. Run Support & Operational Ownership
- Support L2/L3 production incidents from a functional perspective
- Assist with:
- Rootcause analysis
- Defect triage
- Functional clarification for fixes
- Ensure learnings from production issues are reflected back into requirements and designRole & responsibilities