Experience
Up to 3 yrs
Job Location
Jalandhar, India
Vacancy
1
Designation
Operations Coordinator
Job Type
ONSITE
Job Description
Role: Lab Operations Coordinator
Job Type: Full Time
Location: Remote
About Noguilt:
Noguilt is a multi-brand wellness group dedicated to transforming lives through personalized diet, fitness, and lifestyle programs. Alongside its core services, the company operates a growing nutraceutical portfolio offering health-focused products such as teas, chocolates, proteins, GLP-1 capsules, and is expanding into injectable solutions. Backed by a team of qualified doctors, nutritionists, fitness experts, and behavioral coaches, Noguilt combines science-driven approaches with technology and empathetic support to deliver sustainable outcomes.
About the role:
We are looking for a highly organized and communication-driven Lab Operations Coordinator to join our healthcare operations team. In this role, you will act as the primary point of coordination between patients, doctors, laboratories and internal teams, ensuring a seamless experience throughout the treatment journey. You will be responsible for internal coordination that includes lab reports, documentation, and follow-ups. Your contribution will be instrumental in maintaining operational efficiency while delivering an exceptional patient experience.
Job Type: Full Time
Location: Remote
About Noguilt:
Noguilt is a multi-brand wellness group dedicated to transforming lives through personalized diet, fitness, and lifestyle programs. Alongside its core services, the company operates a growing nutraceutical portfolio offering health-focused products such as teas, chocolates, proteins, GLP-1 capsules, and is expanding into injectable solutions. Backed by a team of qualified doctors, nutritionists, fitness experts, and behavioral coaches, Noguilt combines science-driven approaches with technology and empathetic support to deliver sustainable outcomes.
About the role:
We are looking for a highly organized and communication-driven Lab Operations Coordinator to join our healthcare operations team. In this role, you will act as the primary point of coordination between patients, doctors, laboratories and internal teams, ensuring a seamless experience throughout the treatment journey. You will be responsible for internal coordination that includes lab reports, documentation, and follow-ups. Your contribution will be instrumental in maintaining operational efficiency while delivering an exceptional patient experience.
Specifically, this role will involve:
- Coordinating between patients and doctors for laboratory tests
- Scheduling and managing patients appointments while ensuring timely communication with lab vendors
- Assisting patients throughout the lab testing process
- Collecting, verifying, and maintaining patient lab records, prescriptions, and related documentation
- Following up with patients regarding appointments with laboratories
- Coordinating with internal teams to ensure smooth processing of treatment requests and patient cases
An ideal candidate will have:
- Strong communication and interpersonal skills
- Ability to handle multiple patient cases and priorities simultaneously
- Knowledge of laboratory tests and reading the reports.
- Strong attention to detail and documentation skills
- A patient-centric approach with empathy and professionalism
- Ability to thrive in a fast-paced healthcare environment
Qualifications:
- Graduate (mandatory), DMLT preferred, Diploma in Laboratory Technology or related healthcare field