Jana Small Finance Bank
Overview
Jana Small Finance Bank is a scheduled commercial bank in India, focused on serving the underbanked and underserved segments of the population. It offers a range of financial services, including savings accounts, current accounts, fixed deposits, loans (including microloans, agricultural loans, and housing loans), and insurance products. The bank aims to provide accessible and affordable financial solutions to promote financial inclusion and empower its customers.
About Us
Jana Small Finance Bank evolved from Janaagraha Centre for Citizenship and Democracy, a non-profit focused on urban governance, into Janalakshmi Financial Services, a microfinance institution (MFI). A key milestone was achieved in 2018 when the Reserve Bank of India (RBI) granted them a license to operate as a Small Finance Bank. The bank is dedicated to ethical and transparent business practices, aiming to create a positive impact for customers and communities. Jana's transition reflects a commitment to financial inclusion and responsible banking. The bank offers a range of financial services, including savings accounts, current accounts, fixed deposits, and loan products, tailored to meet the diverse needs of its customer base, particularly those in underserved segments. Their focus extends beyond traditional banking to promote financial literacy and empower individuals through access to financial resources and education. The bank utilizes technology to enhance customer experience and streamline operations, providing convenient and accessible banking solutions. Jana Small Finance Bank operates with a strong emphasis on social responsibility, actively engaging in community development initiatives and promoting sustainable practices. Their mission is to be a trusted financial partner, fostering economic growth and improving the quality of life for all stakeholders. The bank's commitment to innovation and customer-centricity drives its continuous efforts to expand its reach and deliver value-added services. Jana Small Finance Bank strives to be a catalyst for positive change, contributing to a more inclusive and prosperous society.
Vision
To be a trusted and respected financial institution, recognized for its customer-centric approach, innovation, and commitment to financial inclusion.
Mission
To be the leading inclusive financial services provider, transforming lives and livelihoods by enabling access to financial services for the underserved.
Culture
Jana Small Finance Bank fosters a customer-centric culture, emphasizing integrity, transparency, and ethical conduct. The bank encourages innovation and empowers its employees to deliver exceptional service. It promotes a collaborative and inclusive work environment, where employees are valued and supported in their professional development.
Headquarters
Bengaluru, Karnataka