Key Responsibility

HNI Portfolio Acquisition & Management: Acquire new-to-bank HNI clients meeting the Imperia program criteria and manage an existing high-value liability portfolio.
Liability Growth & Hygiene: Drive growth in core liability balances (CASA and Term Deposits), maintain strict portfolio hygiene, and proactively manage attrition/depletion control.

Cross-Selling & Revenue Generation: Increase Income Generating Product Group Holding (IPGH) by cross-selling asset products, mutual funds, life/general insurance, credit cards, and third-party investment products.

Advisory & Customer Engagement: Conduct periodic portfolio reviews, deliver premium service standards, and execute joint calls with product specialists to offer tailored financial advisory.

Operations & Compliance: Ensure flawless execution of account opening documentation, absolute adherence to KYC/AML guidelines, and efficient complaint resolution within defined Turnaround Times (TAT).

Candidate Profile & Requirements

Experience: 7 to 10 years of core experience in retail branch banking, wealth management, or liabilities portfolio handling with a focus on HNI/UHNI segments.

Education: Graduate in any discipline; Post-Graduation / MBA is preferred.

Certifications: Mandatory or preferred active certifications including AMFI and IRDA; specialized knowledge in NRI products is a distinct advantage.

Key Competencies:

Exceptional relationship management, communication, and interpersonal capabilities.

Strong grip on liability products, local Kolkata market dynamics, and regulatory compliance guidelines.

High target orientation with a proven track record of meeting sales and revenue milestones.

Imperia Relationship Manager

Job Description

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