Gainsight

Gainsight

SaaS
1001-5000 employees

Overview

Gainsight is a customer success company that provides a platform to help businesses manage and improve their customer relationships. Their solutions focus on customer onboarding, adoption, retention, and expansion. They offer tools for customer health scoring, automation, and engagement to drive customer lifetime value and reduce churn.

About Us

Gainsight's mission is to be the Customer Success Company, offering a comprehensive platform and community to help businesses of all sizes achieve customer success. They believe that customer success is the key to sustainable growth and competitive advantage. They are committed to innovation and providing their customers with the best possible tools and resources to succeed.

Vision

To create a world where every company puts the customer at the center of everything they do.

Mission

To be the Customer Success Company.

Culture

Gainsight promotes a culture of customer obsession, innovation, collaboration, and growth. They value employee empowerment and provide opportunities for learning and development. They foster a diverse and inclusive workplace where everyone feels valued and respected.

Headquarters

San Francisco, California

Specialties & Industries

Customer SuccessCustomer OnboardingCustomer AdoptionCustomer RetentionCustomer ExpansionCustomer Health ScoringCustomer EngagementCustomer AnalyticsCustomer Success Management SoftwareProduct ExperienceRevenue OptimizationCommunityEnterprise SoftwareCustomer Success Management SoftwareSoftware DevelopmentB2B