First Citizens Bank
Overview
First Citizens BancShares, Inc. is a financial holding company headquartered in Raleigh, North Carolina. Through its principal subsidiary, First-Citizens Bank & Trust Company, it operates a nationwide bank franchise. It provides a broad range of financial services, including retail and commercial banking, wealth management, and investment services.
About Us
First Citizens Bank is one of the largest family-controlled banks in the United States, tracing its roots back to 1898. The bank is known for its stability, long-term perspective, and commitment to customer service. It operates a large network of branches across the country and offers online and mobile banking services. In 2022, First Citizens acquired CIT Group, significantly expanding its commercial banking capabilities.
Vision
First Citizens' vision is to be a leading financial institution recognized for its exceptional customer experience, strong financial performance, and commitment to the communities it serves.
Mission
First Citizens' mission is to help customers achieve their financial goals and build lasting relationships based on trust, integrity, and personalized service.
Culture
First Citizens fosters a culture of teamwork, respect, and continuous improvement. The bank values its employees and provides opportunities for professional development and advancement. It emphasizes ethical behavior and a commitment to serving customers and communities with excellence.
Headquarters
Raleigh, North Carolina