Feefo
Overview
Feefo is a global reviews and customer insights platform that helps businesses collect, analyze, and leverage customer feedback to improve their products, services, and overall customer experience. They provide tools for gathering verified reviews, understanding customer sentiment, and identifying areas for improvement. Feefo focuses on authentic and unbiased reviews, helping businesses build trust and make data-driven decisions.
About Us
Feefo is more than your typical reviews company. Why? Because we collect reliable and constructive reviews, from confirmed customers, that companies can use to truly discover what they’re doing right, and where they can improve. Feedback that tells consumers what people like them feel about different products and services too. We support 6,000+ brands to create transparent, loyal relationships and deliver exceptional services that their customers can depend on - every time. Our bespoke artificial intelligence, smart profiling, review, and compliance solutions help boost client sales, grow customer bases, and cut churn. A Google Premier Partner, our clients can also improve their search and paid conversion rates. We’re proud to work with companies, large and small, from household names to local heroes. We’re equally delighted to be trusted by millions of consumers worldwide.
Vision
To be the world's most trusted and innovative platform for customer reviews and insights, helping businesses build stronger relationships with their customers and achieve lasting success.
Mission
To empower businesses with the insights they need to create exceptional customer experiences and drive sustainable growth through the power of verified customer feedback.
Headquarters
Petersfield, Hampshire