About FCI CCM
Today, we lie at the forefront of the Customer Communications Management industry that is helping organizations deliver exceptional customer experiences with our products and services. Backed by 6 dec
FCI is revolutionizing customer communications by delivering an amazing digital experience to organizations of all sizes with the help of a dynamic, interactive and highly personalized communications. Our mission is to eliminate the dead, one-way communications and make it easy for organizations to lean on one-to-one customer experiences. FCI provides customer communication management solutions and services to organizations to meet their business goals, support regulatory compliance, and drive business growth. At FCI, we believe there is a better way to communicate with your customers. A more valuable, less stereotyped way where customers are engaged rather than just being informed. We enable organizations to create amazing digital experiences (DX) for their customers through interactive, on-demand and batch communications. We focus on customer-centricity which is one of the core aspects of delivering delightful customer experiences. We offer a wide range of services starting from CCM implementation, migration, and version upgrades to quality assessment (QA). FCI serves a gamut of SMBs and large-scale enterprises that come from diversified industry verticals such as banking, insurance, financial services, healthcare, telecom and utility.
Vision
To help organizations make conversations with their customers across channels & deliver an exceptional customer experience with every interaction.
Mission
Innovate Relentlessly, Customer Obsession and Succeed Together.
Culture & Life
FCI CCM fosters a collaborative and supportive work environment. They value teamwork, professionalism, and a commitment to excellence. They encourage employees to develop their skills and knowledge through ongoing training and development opportunities. They emphasize ethical conduct and integrity in all their business dealings.
A little more about FCI CCM
+2 more
Navi MumbaiGurugramCompanies similar to FCI CCM
InnovAccer
Software Product
11 jobs
Codeclouds IT Solutions
Software Product
19 jobs
Aurigo Software Technologies
Software Product
10 jobs
Ascent Consulting Services
Software Product
1 job
Xento Systems
Software Product
1 job
SirionLabs
Software Product
3 jobs
Duck Creek
Software Product
3 jobs
Skillmine Technology Consulting
Software Product
6 jobs
Brane Enterprises
Software Product
Frequently asked questions about FCI CCM
What does FCI CCM do?
FCI CCM is a leading company in the Software Product sector. It provides innovative solutions to clients across multiple industries globally.
Where is FCI CCM headquartered?
FCI CCM is headquartered in New York, New York. The company operates across multiple locations in India and internationally.
How many employees does FCI CCM have?
FCI CCM employs 501-1000 professionals worldwide. The company continues to grow and regularly hires across various functions and geographies.
When was FCI CCM founded?
FCI CCM was founded in 1959. Over the years it has grown into a globally recognised organisation in the Software Product space.
Who is the CEO of FCI CCM?
The CEO of FCI CCM is its leadership team. The leadership team is committed to driving innovation and employee growth.
Is FCI CCM a good place to work?
FCI CCM is widely regarded as a strong employer in the Software Product sector. The company offers structured career paths, learning programmes, and a collaborative work environment.
What is the hiring process at FCI CCM?
The hiring process at FCI CCM typically includes an online application, aptitude or technical assessments, and multiple interview rounds. The process varies by role and experience level.
Does FCI CCM hire freshers?
Yes, FCI CCM actively recruits freshers through campus placement programmes and graduate hiring drives. Entry-level roles are available across technology, business, and operations functions.
What are the career growth opportunities at FCI CCM?
FCI CCM invests in employee development through structured learning platforms, mentorship programmes, and internal mobility. Employees can advance across technical, managerial, and leadership tracks.
What benefits does FCI CCM offer to employees?
FCI CCM offers a comprehensive benefits package that typically includes health insurance, paid leave, retirement benefits, and learning allowances. Specific benefits may vary by location and role level.