Experience
2 - 7 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
F&B Captain
Job Type
Not specified
Job Description
- Service Management:
- Supervise and lead the food and beverage service team to ensure efficient and high-quality service.
- Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
- Monitor and maintain service standards, ensuring adherence to company policies and procedures.
- Customer Service:
- Greet and welcome guests, ensuring a positive dining experience.
- Address and resolve any customer complaints or concerns promptly and professionally.
- Gather feedback from guests to improve service quality.
- Staff Management:
- Train, mentor, and supervise food and beverage service staff.
- Assign duties and responsibilities to team members, ensuring adequate coverage for all shifts.
- Conduct performance evaluations and provide feedback to staff.
- Order and Inventory Management:
- Assist in managing inventory levels and ordering supplies as needed.
- Ensure proper storage and handling of food and beverage items.
- Monitor and control wastage and breakage.
- Compliance and Safety:
- Ensure compliance with health, safety, and hygiene standards.
- Conduct regular inspections to maintain high standards of cleanliness and safety.
- Ensure all staff are trained on health and safety procedures.
- Event Coordination:
- Assist in planning and executing events, banquets, and special functions.
- Coordinate with clients to understand their needs and preferences.
- Ensure events are executed smoothly and successfully.
Qualifications:
- Education:
- Bacgelor s or Diploma in Hospitality Management or a related field is preferred.
- Experience:
- Minimum 2 years of relevent experience in a food and beverage industry.
- Strong background in customer service and team management.
- Skills:
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Exceptional organizational and multitasking skills.
- Ability to work under pressure and handle difficult situations with ease.