Exotel

Exotel

Cloud Computing
501-1000 employees

Overview

Exotel is a full-stack customer engagement platform, providing businesses with cloud-based communication solutions. Their platform offers a suite of tools including virtual phone numbers, call routing, SMS messaging, and contact center solutions. Exotel helps businesses streamline their customer communications, improve customer experience, and drive sales.

About Us

Exotel was founded in 2011 with the aim of simplifying business communication through cloud technology. They have grown to become a leading player in the emerging market customer engagement platform space, serving thousands of businesses across India, Southeast Asia, the Middle East, and Africa. Exotel focuses on providing scalable, reliable, and affordable solutions that empower businesses to connect with their customers effectively.

Vision

To be the leading customer engagement platform for emerging markets.

Mission

To help businesses of all sizes communicate with their customers more effectively and efficiently.

Culture

Exotel fosters a culture of innovation, collaboration, and customer-centricity. They prioritize employee growth and development, encouraging a learning environment where individuals can contribute their best work. They are known for their entrepreneurial spirit and focus on solving complex problems with simple solutions.

Headquarters

Genk

Specialties & Industries

Cloud TelephonyContact Center SolutionsSMS APIVoice APICustomer Engagement PlatformVirtual Phone NumbersCall RoutingIVRCall TrackingOutbound DialingWhatsApp Business APIConversational AISoftware DevelopmentSaaSInformation TechnologyEnterprise SoftwareB2B