About Exotel
Cloud-based secure & reliable telephonic platform for businesses
Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel, voice, agents and bots, Exotel is trusted by more than 7000 clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare and Education.
Customer expectations are evolving, and businesses face the challenge of balancing the need for increased revenue, optimized costs, and exceptional customer experience (CX). Exotel steps forward as your transformative partner, offering an AI-powered communication solution to address all three!
We leverage AI to create co-pilots. These intelligent assistants seamlessly integrate across all communication channels (omnichannel), enabling personalized interactions with every customer. Imagine empowered agents receiving real-time guidance, leading to faster conversions and improved lead nurturing.
Exotel's impact extends beyond the agent experience. AI co-pilots automate repetitive tasks, freeing up valuable resources and reducing operating costs. Additionally, AI-powered self-serve options empower customers to find answers independently, boosting overall CX.
Exotel goes beyond technology. We partner with you to craft customized solutions that unlock the true potential of AI-driven communication. Exotel wins when you win.
Let Exotel be your guide through the changing business landscape and a partner for all things from customer engagement to customer experience. We'll help you achieve your unique goals while empowering every conversation #likeafriend.
Culture & Life
Exotel fosters a culture of innovation, collaboration, and customer-centricity. They prioritize employee growth and development, encouraging a learning environment where individuals can contribute their best work. They are known for their entrepreneurial spirit and focus on solving complex problems with simple solutions.
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Frequently asked questions about Exotel
What does Exotel Global do?
Exotel Global is a leading company in the Software Product sector. It provides innovative solutions to clients across multiple industries globally.
Where is Exotel Global headquartered?
Exotel Global is headquartered in Bangalore,Karnataka. The company operates across multiple locations in India and internationally.
How many employees does Exotel Global have?
Exotel Global employs 51-200 professionals worldwide. The company continues to grow and regularly hires across various functions and geographies.
When was Exotel Global founded?
Exotel Global was founded in 2011. Over the years it has grown into a globally recognised organisation in the Software Product space.
Who is the CEO of Exotel Global?
The CEO of Exotel Global is its leadership team. The leadership team is committed to driving innovation and employee growth.
Is Exotel Global a good place to work?
Exotel Global is widely regarded as a strong employer in the Software Product sector. The company offers structured career paths, learning programmes, and a collaborative work environment.
What is the hiring process at Exotel Global?
The hiring process at Exotel Global typically includes an online application, aptitude or technical assessments, and multiple interview rounds. The process varies by role and experience level.
Does Exotel Global hire freshers?
Yes, Exotel Global actively recruits freshers through campus placement programmes and graduate hiring drives. Entry-level roles are available across technology, business, and operations functions.
What are the career growth opportunities at Exotel Global?
Exotel Global invests in employee development through structured learning platforms, mentorship programmes, and internal mobility. Employees can advance across technical, managerial, and leadership tracks.
What benefits does Exotel Global offer to employees?
Exotel Global offers a comprehensive benefits package that typically includes health insurance, paid leave, retirement benefits, and learning allowances. Specific benefits may vary by location and role level.