Epicenter Technologies

Epicenter Technologies

Epicenter Technologies is Leading Business Process Outsourcing organization in India providing Voice Based and Back Office Services across US, UK, Canada and Australia.

BPOFounded 20011001-5000 employeesPrivateMumbai, Maharashtra

About Epicenter Technologies

Epicenter Technologies is Leading Business Process Outsourcing organization in India providing Voice Based and Back Office Services across US, UK, Canada and Australia.

Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001. It is a part of the USD 2.4 Billion Kalyani Group, a leading industrial house in India and among the largest and technologically most advanced manufacturers of Forged & Machined components in the world. We operate out of a brand new state of the art facility in India with a capacity of 750 physical seats that can support 2000+ FTE’s. All the seats are fully equipped to support voice as well as data services. We have an office in the US from where we manage connectivity and logistics within North America. Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure. We provide a solution that allows scalability without compromising on quality. We ensure a seamless transition of work from the client to Epicenter. We pride ourselves on being the ‘First ITES Organization in India’ to have Integrated Management System - PAS 99 (ISO 9001 - Quality Management system and ISO 27001 -Information Security Management System). We are also amongst the first BPO’s in India to achieve Payment Card Industry (PCI) Compliance for our facility.

A little more about Epicenter Technologies

Headquarters
Mumbai, Maharashtra, India
Ownership
Private
Presence
Global
Largest Office
Mumbai (9 offices)

Companies similar to Epicenter Technologies

24-7 Intouch

24-7 Intouch

BPO

1 job
Statestreet HCL Services

Statestreet HCL Services

BPO

Globiva

Globiva

BPO

33 jobs

Eureka Outsourcing Solutions Pvt

Eureka Outsourcing Solutions Pvt

BPO

1 job
iQor Global Services

iQor Global Services

BPO

BPO Convergence

BPO Convergence

BPO

Integreon

Integreon

BPO

Writer Information Management Services

Writer Information Management Services

BPO

Frequently asked questions about Epicenter Technologies

What does Epicenter Technologies do?

Epicenter Technologies is a leading company in the BPO sector. It provides innovative solutions to clients across multiple industries globally.

Where is Epicenter Technologies headquartered?

Epicenter Technologies is headquartered in Mumbai, Maharashtra. The company operates across multiple locations in India and internationally.

How many employees does Epicenter Technologies have?

Epicenter Technologies employs 1001-5000 professionals worldwide. The company continues to grow and regularly hires across various functions and geographies.

When was Epicenter Technologies founded?

Epicenter Technologies was founded in 2001. Over the years it has grown into a globally recognised organisation in the BPO space.

Who is the CEO of Epicenter Technologies?

The CEO of Epicenter Technologies is . The leadership team is committed to driving innovation and employee growth.

Is Epicenter Technologies a good place to work?

Epicenter Technologies is widely regarded as a strong employer in the BPO sector. The company offers structured career paths, learning programmes, and a collaborative work environment.

What is the hiring process at Epicenter Technologies?

The hiring process at Epicenter Technologies typically includes an online application, aptitude or technical assessments, and multiple interview rounds. The process varies by role and experience level.

Does Epicenter Technologies hire freshers?

Yes, Epicenter Technologies actively recruits freshers through campus placement programmes and graduate hiring drives. Entry-level roles are available across technology, business, and operations functions.

What are the career growth opportunities at Epicenter Technologies?

Epicenter Technologies invests in employee development through structured learning platforms, mentorship programmes, and internal mobility. Employees can advance across technical, managerial, and leadership tracks.

What benefits does Epicenter Technologies offer to employees?

Epicenter Technologies offers a comprehensive benefits package that typically includes health insurance, paid leave, retirement benefits, and learning allowances. Specific benefits may vary by location and role level.