Employee Relations Specialist

Work Model: Hybrid

Shift hours: 2 pm to 11 pm

• SPOC for investigating workplace situations, grievance, conflicts, employee issues for Cvent India
• End to End redressal of employee complaints
• Ensure timely closure of investigations and upkeeping the ER records in all relevant systems
• Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any grievance and conflict, in accordance to labor laws and regulations
• Manage Employee discipline issues including and not limited to any issues in breach of the Employee handbook clauses
• Lead the Cvent India Workplace Harassment committee
• Monitor/analyze employee relations trend and develop and implement mitigation strategies accordingly
• Assist in drafting, designing, interpreting, maintaining policies & HR Processes, regulations, and programs in a manner conducive to company goals
• Regular audits of processes & policies in compliance with existing labor laws.

What you will need for this role:

• Proven work experience as an Employee Relations Specialist or similar role.
• Demonstrated knowledge of employment laws and regulations.
• Proven record of Strong problem-solving conflict resolution and mediation.
• Excellent decision-making skills
• Strong understanding and ability of handling confidential information.
• Outstanding interpersonal skills
• Exceptional written and verbal communication.
• Excellent organizational skills and attention to details.
• Professional certification as an Employee Relations Specialist.