Experience
Up to 1 yrs
Job Location
Pune, India
Vacancy
1
Designation
Customer Success Intern
Job Type
ONSITE
Job Description
Role overview & Key responsibilities: We are looking for a proactive and detail-oriented Renewals Intern to support our Customer Success team in managing client renewals, ensuring timely follow-ups, and maintaining strong customer relationships. This role offers hands-on exposure to client communication, sales operations, and revenue retention strategies.
Key Responsibilities:
- Assist in tracking upcoming and overdue contract renewals
- Coordinate with clients for renewal discussions and follow-ups
- Support in preparing renewal proposals, quotations, and documentation
- Maintain and update renewal data in CRM systems
- Work closely with internal teams (Sales, Operations, Finance) for smooth execution
- Support in improving renewal processes and reporting metrics
Requirements
What were looking for:
- Currently pursuing or recently completed a degree in Business, Management, or related field
- Strong communication and interpersonal skills
- Good organizational and time management abilities
- Basic understanding of sales/customer success processes is a plus
- Proficiency in MS Excel and/or CRM tools is preferred
- Self-driven with a willingness to learn and take initiative
Work Mode: Full-time; based in Pune
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.