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Customer Success Professional

Infosys
Posted on
Infosys logo

Experience
5 - 10 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
Professional
Job Type
ONSITE

Job Description

Educational Requirements
Bachelor of Engineering,MBA
Service Line
Quality
Responsibilities
Supports end to end customer success across IT consulting and implementation in software engineering automation. Works with consultants and delivery teams to ensure customer requirements are clearly understood, consulting outcomes are actionable, and implementations using tools, platforms, Generative AI, and Agentic AI progress as planned. Tracks adoption and outcomes, flags risks to value realization, and helps capture success stories and lessons learned for wider organizational reuse and impact
Preferred Skills:
Foundational ->SDLC->Software Design