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Customer Care Executive

Firstmeridian Global Services
Posted on
Firstmeridian Global Services logo

Experience
Up to 5 yrs
Salary (CTC)
β‚Ή50k - β‚Ή1.8L
Job Location
Mumbai, India
Vacancy
99
Designation
Customer Care Executive
Job Type
Not specified

Job Description

Roles and Responsibilities

  • Handle customer inquiries via phone calls, emails, or chats to resolve their queries and concerns.
  • Provide accurate and timely solutions to customers' issues related to products/services offered by the company.
  • Maintain a high level of professionalism while interacting with customers, ensuring excellent customer service standards.

Desired Candidate Profile

  • 0-5 years of experience in BPO/Call Centre environment.
  • Excellent communication skills in English language.
  • Strong problem-solving skills with attention to detail.