Credit Controller

Reporting to: Credit Control Manager. Working hours: UK Shift.

Job Responsibilities

• Take ownership of the ledgers for a portfolio of customers, including the forward chasing of debts to ensure payments are made to terms, actively reducing Aged Debt.
• Manage daily inflow of email queries from both internal colleagues and external customers.
• Query Management and resolution - Interact with relevant internal teams to ensure the timely resolution of outstanding queries.
• Allocate receipts against customer accounts, accurately on a daily basis.
• Prepare and distribute monthly debtor statements.
• Build and maintain strong relationships with the external customers on your ledger.
• Identify customers that aren't adhering to their agreed credit terms and prepare their account for the collections process.

Qualifications Capabilities

• 1-3 years of credit management experience with a strong understanding of credit management processes.
• Have a passion for collecting outstanding debt and target driven.
• Good at establishing and maintaining relationships with internal and external stakeholders.
• Ability to prioritise workloads and meet tight deadlines.
• Proficient in Microsoft Office applications.
• Demonstrable experience of multi-currency multi-company ledgers.
• Must be competent in all aspects of credit control including query management.
• Must be tenacious and target driven.
• Good team player, combined with ability to work using own initiative.
• Great negotiator with excellent communication and interpersonal skills.
• Must be business orientated with sound customer service skills, both internally and externally.
• High level of accuracy and attention to detail.
• Credit Management qualification is desirable but not essential.