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Qualtrics

Qualtrics

Qualtrics is a global leader in experience management (XM) software, providing a comprehensive platform for businesses to understand and improve customer, employee, product, and brand experiences. Its software solutions enable organizations to collect and analyze data from various sources, including surveys, feedback forms, and social media, to gain insights into customer preferences, employee satisfaction, and product usability. Qualtrics' platform offers features such as survey design, data analysis, reporting, and workflow automation, helping companies make data-driven decisions to enhance their overall experience management strategies. The company serves a vast range of industries, including technology, healthcare, finance, retail, and education, with clients spanning small businesses to large multinational corporations. Its XM platform is highly customizable and scalable, catering to the specific needs and complexities of diverse organizations. Qualtrics utilizes advanced technologies like AI and machine learning to deliver predictive analytics and real-time insights, enabling proactive improvements in experiences.

Seattle, Washington, USA
Over 8000 employees (as of late 2023)

About Us

- Qualtrics, founded in 2002 by the Smith brothers, initially focused on survey research but evolved into a comprehensive experience management (XM) platform. - The company's growth involved significant product development, strategic acquisitions, and securing substantial funding, culminating in an IPO. - Qualtrics now operates globally, offering cloud-based XM software. - Its innovative software and data-driven approach helps businesses improve customer, employee, product, and brand experiences. - The company strengthened its market position through acquisitions of complementary technologies.

Vision

To become the world’s leading experience management platform, empowering organizations to deliver exceptional experiences across all touchpoints.

Mission

To close the gap between what organizations know and what they do. To create a world where organizations and their employees are empowered to deliver better experiences for everyone.

Culture

- Qualtrics cultivates a culture of innovation, collaboration, customer focus, and a data-driven approach, empowering employees to be creative. - The company is dedicated to employee well-being, development, career advancement, and professional growth. - Qualtrics promotes transparency, open communication, and employee empowerment. - It fosters a diverse and inclusive workplace.

Specialties & Industries

Experience Management (XM)Customer Experience Management (CXM)Employee Experience Management (EXM)Product Experience Management (PXM)Brand Experience Management (BXM)Survey SoftwareData AnalyticsPredictive AnalyticsAI-powered insightsWorkflow AutomationReporting and DashboardsCloud-based SoftwareEnterprise Software SolutionsInformation Technology & ServicesData Analytics & Business IntelligenceB2BEnterpriseProduct Based Company

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