Air India
Air India is a major Indian airline, operating both domestic and international flights. It is a full-service carrier, offering a range of services including business and economy class seating, in-flight meals, and baggage allowance. The airline has a long and storied history, having been founded in 1932. It's undergone significant restructuring and privatization in recent years, now operating under the Tata Group umbrella, aiming for modernization and improved service standards. Air India's fleet comprises a variety of aircraft, designed to cater to different route lengths and passenger capacities. It serves a vast network spanning numerous destinations across India and internationally, connecting various cities across Asia, Europe, North America, and the Middle East. The airline is focused on enhancing its customer experience, fleet modernization, and expanding its global reach to compete more effectively in the international aviation market.
About Us
- Air India, a Tata Group airline, is one of India's oldest and largest international airlines, playing a pivotal role in shaping India's aviation history since its establishment in 1932 as Tata Airlines. - After its privatization in 2022 and acquisition by Tata Sons, Air India is undergoing a transformation. - This transformation includes a comprehensive fleet renewal program focused on enhanced passenger comfort and operational efficiency. - The airline aims to establish itself as a leading international airline known for quality service, reliability, and global reach. - Air India plans to combine its legacy with contemporary innovations to provide a superior travel experience.
Vision
To be a leading global airline renowned for its seamless, comfortable, and technologically advanced passenger experience, a strong corporate culture, and unparalleled commitment to safety and operational excellence. To achieve sustainable growth while contributing to India's economic development and global connectivity.
Mission
To provide safe, reliable, and world-class air travel services, connecting India and the world while upholding the highest standards of customer satisfaction and operational excellence. To be a leading global airline recognized for its legacy, modern fleet, and exceptional customer experience.
Culture
- Air India's new ownership is driving a cultural transformation focused on customer-centricity, safety, and operational excellence. - The airline is fostering innovation, collaboration, and continuous improvement to meet industry and customer needs. - A respectful, inclusive work environment that values diversity and professional growth is being developed. - The transformation aims to build strong team spirit and exceed passenger expectations while achieving operational efficiency.
Specialties & Industries
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