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Gupshup

Gupshup

Gupshup is a conversational engagement platform providing businesses with a comprehensive suite of tools to build and deploy conversational experiences across various messaging channels. These tools empower businesses to interact with customers via chatbots, automate processes, and personalize communications across platforms like WhatsApp, Telegram, SMS, and more. The platform offers features like chatbot building, analytics dashboards, integrations with CRM and other business systems, and advanced capabilities like natural language processing (NLP) and machine learning (ML) to enhance customer engagement and operational efficiency. Gupshup's technology enables businesses to create interactive and engaging experiences that improve customer service, streamline operations, and drive revenue growth. They serve a diverse range of industries, including e-commerce, banking, healthcare, and telecommunications.

Santa Clara, California, United States
501-1000 employees

About Us

- Gupshup is a leading provider of conversational engagement platforms, founded with a vision to revolutionize business-customer communication. - The platform is highly scalable and adaptable for businesses of all sizes, leveraging conversational AI. - Gupshup's success is driven by a commitment to innovation, a robust platform, and excellent user experience. - The company has a significant market presence and a loyal customer base. - Gupshup continuously invests in R&D to maintain its leadership in conversational AI technology.

Vision

To be the world's leading conversational engagement platform, enabling seamless and personalized interactions across all channels.

Mission

To empower businesses to connect meaningfully with their customers through engaging and efficient conversational experiences.

Culture

- Gupshup cultivates a collaborative, fast-paced, innovative, and results-oriented work environment. - The company promotes continuous learning and growth to foster employee development and success. - Gupshup values diversity and inclusion, creating a supportive and respectful atmosphere for all employees.

Specialties & Industries

Conversational AIChatbotsMessaging APIsWhatsApp Business APITelegram Bot APISMSCustomer EngagementConversational CommerceAutomationNLP (Natural Language Processing)Machine Learning (ML)Business Process AutomationOmnichannel CommunicationAnalytics and ReportingIntegration with CRM and other business systems.Information Technology & ServicesArtificial Intelligence & Machine Learning (AI/ML)B2BProduct Based CompanyEnterprise

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