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Backbase

Backbase

Backbase is a leading provider of a low-code platform for building and deploying omnichannel customer experiences. Their platform empowers financial institutions and other businesses to create personalized, engaging digital journeys across various touchpoints, including mobile, web, and in-branch interactions. Backbase's solutions enable organizations to quickly adapt to evolving market demands, enhance customer engagement, and improve operational efficiency. The platform offers a comprehensive suite of features, including customer relationship management (CRM) tools, analytics dashboards, and integrations with various third-party systems. It emphasizes a modular architecture, allowing for flexible customization and scalability. Backbase caters to a global clientele, working with numerous banks and financial institutions worldwide to improve their digital channels and customer journeys. Their focus is on empowering organizations to build innovative, seamless, and personalized digital experiences, ultimately driving customer satisfaction and business growth.

Amsterdam, Netherlands
More than 1000 employees

About Us

- Backbase is a global company offering a low-code platform for creating omni-channel customer experiences in financial institutions. - Its comprehensive solution enables swift and efficient design, development, and deployment of innovative digital banking experiences. - The platform seamlessly integrates with existing systems, ensuring a unified customer journey. - Backbase facilitates rapid iteration, continuous improvement, and agility to adapt to market changes, helping clients achieve exceptional customer engagement, operational efficiency, and business growth. - The company serves a diverse global clientele, from small banks to large multinational corporations.

Vision

To be the leading global provider of low-code platforms for building and managing omni-channel customer journeys.

Mission

To empower organizations to deliver exceptional customer experiences through innovative and agile digital solutions.

Culture

- Backbase cultivates a collaborative, innovative, and results-oriented culture emphasizing a fast-paced, agile environment with empowered employees. - Open communication, continuous learning, and teamwork are promoted, prioritizing diversity and inclusion to ensure employees feel valued. - Backbase supports employee well-being through work-life balance initiatives and various benefits. - A culture of continuous improvement and innovation is central, encouraging employees to challenge conventions and explore new ideas.

Specialties & Industries

Low-code platformOmnichannel customer experiencesDigital banking solutionsFinancial services technologyAgile developmentAPI integrationsMicroservices architectureCloud-based solutionsPersonalization enginesCustomer relationship management (CRM)Analytics and reporting.Software as a Service (SaaS)Software DevelopmentB2BEnterpriseProduct Based Company

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